Bicycle Warranty Terms

  • Warranty Period:
    • Frame and Fork: 5-10 years
    • Other Parts: 7 days
  • Coverage:
    • Manufacturing defects
    • Material defects
    • Workmanship defects
  • Exclusions:
    • Normal wear and tear
    • Damage caused by misuse, neglect, or accidents
    • Damage caused by unauthorized modifications or repairs
    • Cosmetic damage (e.g., scratches, paint chips)
  • Conditions:
    • Warranty valid only for original owner
    • Proof of purchase required
  • Warranty Service:
    • Repair or replacement of defective parts

Important Notice:

Cycle Walay currently offers doorstep services exclusively for:

  • Kids bicycles
  • Mountain bikes
  • Hybrid bikes

Exclusion:

Please note that we do not provide services for Road Bikes at this time.